experience
Senior Product Designer
SofterWare (DonorPerfect)
December 2020 — present
- Deliver incremental improvements to modernize the fundraising and nonprofit CRM platform as part of an agile team
- Perform research to build a shared understanding of user needs through customer feedback, prototyping sessions, and competitor analysis
- Collaborated on UX team processes, best practices, and building a research repository
- Design layouts, components, style guides, interactive prototypes, and other UX artifacts
UX Consulting
self-employed
March 2020 — August 2020
- Served as UX expert providing best practices and developing wireframes for e-commerce experience
- Created user flows and interactive wireframes to support requirements validation and kickstart development for a healthcare app
Senior UX Product Designer
Turn5
May 2014 — March 2020
- Sole UX designer for e-commerce experiences on americanmuscle.com, extremeterrain.com, americantrucks.com
- Managed A/B testing roadmap with leadership and external vendors to prioritize opportunities, design solutions, analyze results, and implement successes
- Led design, development, and successful launch of the company's first mobile app
- Collaborated on usability sessions, agile ceremonies, and user story definition
UI Designer & Developer
Market Smart 360 / AdTrak 360
August 2012 — May 2014
- Designer and front-end developer for small business marketing platform modernizing a legacy code-base
- Created UI artifacts for navigation, global components, simple dashboards, and data-heavy reporting interfaces
UI Designer & Developer
Moxy Vote
March 2011 — July 2012
- Sole designer and front-end developer at this startup building a product for shareholders to submit proxy ballots online
- Responsible for all marketing materials such as newsletters, embeddable widgets, and display ads
Web Designer / Art Director
Devon International Group
October 2005 — February 2011
- Designed various print and digital materials to support diverse business initiatives
- Managed vendor relations and design team workflows
- With no prior experience, led the design, development, and launch of an e-commerce site
Experienced UX-er.
